Many Hajj agents exploit the pilgrims as most of them don’t even know about their rights. The Ministry of Hajj and Umrah has issued a set of rules to protect the rights of pilgrims.
Right to Accomodation,Food and Transportation
The ministry said that it ensures the rights of foreign pilgrims by monitoring contractual commitments and services such as accommodation, food and transportation.
Right to Complain
Safety and Comfort
Hajj and Umrah rights
Umrah pilgrims’ rights:
Source : Al Arabia