An official at the General Presidency for the Affairs of the Two Holy Mosques described those with disabilities as “highly motivated people with special powers” and that services had been established to aid them, providing them with ease and comfort and avoiding complications even during peak times.
Sign language, Braille Qur’ans and electric wheelchairs are some of the new features in Makkah and Madinah to help pilgrims with disabilities to execute the religious rites of Hajj and Umrah.
Ahmed Al-Burqati, who is tasked with helping people at the presidency, told Arab News there were designated entrances to ease access to prayer areas, including the ones on the ground and first floors of the King Fahd expansion at the Grand Mosque in Makkah.
Ref : Arab News
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Bismillahir Rahmanir Raheem. Alhamdulillah in 2019 I was indeed fortunate enough to be able to perform the blessed Hajj - under the auspices and services rendered by Sara International Travel and its partners. From the beginning of my registration I received an immediate return and confirmation call from Imam Zameer Sattuar who is also the owner of the travel company. Everyone in our group was kind, generous, courteous and polite.
We thank Imam Zameer for organizing this tour. We pray Allah (SWT) bless him and his family. He quickly and easily explained to me the rites of hajj and proceeded to give me an overview of the trip from his side of the organizing. His explanation was enough for me to throw my self to this group in particular but I wasn't going to give in so easily. I proceeded to call other Hajj groups (3 more to be exact) and received a response from only one of them - the speaker on the phone spoke English barely - I immediately called back Imam Zameer and registered with Sara Travel.